Our current Minister of External Affairs, Sushma Swaraj is using social media to reach out to people who got affected in Chennai floods. For all the people who lost or damaged their passports in the flood, Sushma Swaraj made an announcement.

If your passport is lost or damaged in floods, pl go to any of three PSKs in Chennai. They will issue u fresh passport free of charge. Pl RT

— Sushma Swaraj (@SushmaSwaraj) December 7, 2015

She even assigned work to her colleagues for quick and effective results.

I have asked my colleague @Gen_VKSingh to resolve all Passport issues. Pl raise these matters with him.

— Sushma Swaraj (@SushmaSwaraj) December 3, 2015

A lot of people appreciated her initiative.

1.

@SushmaSwaraj Great initiative mam. My mom applied for a passport months ago, hasn’t gotten it (Kolkata) is there somewhere I can email?

— Aviral Kapoor (@AviralKapoor_) December 7, 2015

2.

@SushmaSwaraj @bsindia Commendable initiative and leadership

— Dr Vipul Saxena (@saxenavipul64) December 7, 2015

3.

@SushmaSwaraj Ji Fantastic Madam. You are truly a Minster with heart and care. We are fortunate to have a minister like you. Stay blessed.

— Ramki (@RamkiXLRI) December 7, 2015

4.

@SushmaSwaraj #BearHug Thank you, minister. We love you.

— PriyaRaju (@PriyaRaju) December 7, 2015

5.

@SushmaSwaraj irrespective of political ideology, dats a prompt nd generous response from Govt, dats how govt dept shd work. #acchedin

— AMAN TANEJA (@aman_taneja1984) December 7, 2015

Several people addressed their problems too.

6.

@SushmaSwaraj I applied for fresh passport before 1 month I’m waiting for police enquiry.. Varuma Varadha 😌😌

— ɳiѵɛtɦɑ (@niviie_) December 7, 2015

7.

@SushmaSwaraj Please mention the identification documentation,ofcourse its not without identification.What if they have lost identification

— Jean (@fnkey) December 7, 2015

8.

@SushmaSwaraj please help me madam I’m ein saudi Arabia house drivar madam full problems please help me my number+966533587270

— ramesh nayak (@mahikaramesh268) December 7, 2015